Airlines Boost Services for Pet Owners

      October 17, 2023 11:40

      Airlines slowly are adjusting to new problems arising from the growing number of passengers who fly with their pets.
      According to the Ministry of Land, Infrastructure and Transport, 145,480 pets boarded Korean planes last year, an increase of 26.7 percent.
      Passengers can typically fly with their pets either in the hold or, if the animals are small, sitting next to them. Now airlines have sensed a lucrative opportunity and are increasing the weight limit that allows pets to sit next to their owners, issuing pet-only tickets and even offering meals for the animals.
      But this has also led to more complaints from other passengers. Pets in the passenger cabin must be in a cage under the seat, but many fliers ignore the rule and take them out.
      "Some passengers can't fit their pet cages under their seats, and others want to take them out, claiming that the animals are nervous," a flight attendant said.
      The problem is that passengers who violate these guidelines are not penalized, prompting calls for tougher regulations. Airlines are also often stumped when it comes to handling pets in emergency situations.
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