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Mobile operators are up in arms after the Information and Communication Ministry announced a decision that requires them to refund fees they charged customers for accessing location information notices.
The ministry said Monday that it will revise the Protection of Location Information Act to require mobile carriers to send text messages to customers when their location information is provided to a third party. The ministry also said that it will have mobile companies refund data usage fees to those customers who accessed the Internet on their mobile phones to check the disclosure of their location information since the act took effect in Oct. 2005.
Mobile companies expressed their disapproval of the decision, saying that the refunds were not realistically possible. A staffer at SK Telecom said, ¡°If users have changed mobile operators, there is virtually no way to find them and give them the refund.¡± A ministry official countered that the issue is a matter of mobile operators¡¯ will, not a matter of technicalities.
(englishnews@chosun.com )
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