Samsung TVs Earn Top Spot for Customer Satisfaction in U.S.

      June 29, 2015 11:01

      Samsung topped the rankings in a customer satisfaction survey for televisions in the U.S.

      In a survey by market researcher JD Power, Samsung TVs took the top spots in both the smaller-than-50-inch and 50-inch-or-larger televisions for the second straight year.

      JD Power last month asked 3,750 consumers who purchased a TV set in the past year to evaluate their satisfaction levels based on seven criteria including performance, price and design.

      Samsung garnered 871 points out of 1,000 to take the No. 1 spot among the 50-inch-or-larger TVs and 856 points to top the ranking of smaller ones as well. Samsung has dominated the global TV market for more than nine years.

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