Hyundai Tops U.S. Customer Satisfaction Poll

      July 25, 2014 12:43

      Hyundai ranked first in a customer satisfaction survey of new cars in the U.S.

      In the Automotive Performance, Execution and Layout (APEAL) Study by JD Power and Associates, Hyundai garnered 804 points out of 1,000 to take the No. 1 place among non-premium brands.

      Hyundai's affiliate Kia ranked sixth with 791 points. New pickup truck maker RAM came second, followed by Volkswagen and Mini.

      In June, Hyundai also topped JD Power's Initial Quality Study.

      Meanwhile, Hyundai and affiliate Kia announced on the day that their sales and operating profit stood at W44.4 trillion and W4 trillion in the first half of this year, down 0.3 percent and 5.8 percent from a year ago (US$1=W1,029).

      Net profit also dropped 5.1 percent on-year to W4.4 trillion, with operating profit in the second quarter down as much as 13 percent to W2.4 trillion.

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