March 12, 2014 12:31
Samsung is offering to replace faulty batteries of Galaxy Note smartphones for free, the second time the firm has offered free battery replacement since last November for the Galaxy S3.
The Korea Consumer Agency on Tuesday said Samsung has launched the battery replacement program after a slew of complaints about swelling batteries in the Galaxy Note 1 and 2. It covers only batteries manufactured by subcontractor Elentec.
Samsung smartphone batteries generally have a one-year warranty, but the expiry date does not apply for the current offer.
Some 487 complaints about the problem were lodged with the agency between November 2013 and February this year.
Samsung said the Galaxy Note 3 is unaffected because it does not use Elentec batteries.
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