April 18, 2013 11:29
The Daegu subway system scored the highest satisfaction among commuters out of 10 subway operators across the country, according to a survey of 2,600 straphangers by the Korea Transportation Safety Authority late last year.
The Daegu Metropolitan Transit Corporation scored 87.6 points to rank first.
Daegu also took the top spot in a similar survey in 2010.
The Daegu subway offers real-time communication between passengers and train operators via text messages and has appointed a panel of city residents to monitor the way the service is run. It also conducts its own customer satisfaction survey each year.
Second was KORAIL Airport Railroad (85.8 points), followed by the Busan Transportation Corporation (84.3 points) and the Gwangju Metropolitan Rapid Transit Corporation (81.5 points).
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